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Client Services Officer

Job description

Our client is a successful and well established professional services firm that specialises in accounting and financial advice, located on Brisbane's city fringe. 

An exciting opportunity is now available for an experienced Client Services Officer to join their team. You will be joining a supportive and collaborative team, working alongside other CSO's, supporting a team of Financial Advisers. Our client offers career progression and has experience supporting staff through their Professional Year. Genuine career progression can be offered in the future. 

They are also open to career CSO's who wish to stay in a support role long term. 

Benefits:

  • Comprehensive advice firm - be exposed to all areas of financial advice

  • Social office environment with a family feel

  • Work with senior financial advisers that are practiced at mentoring staff

  • Future opportunity for career progression and Professional Year

  • Stable workplace with excellent staff tenure

Tasks and responsibilities:

  • Provide full support to the Directors and assist other advisers when necessary 

  • Handle compliance processes - FDS and annual agreements 

  • Full implementation of advice

  • Managing the client database (Xplan)

  • Complete investment portfolio reconciliations

  • Manage projects - e.g. bulk client updates/communications

  • Follow up with clients/product providers

  • Ad-hoc administration duties and assist with client queries

  • Invoicing

  • Liaise with offshore admin team

About you:

  • 1+ years previous experience in a CSO/financial planning support position - will consider junior to senior CSO's 

  • Relevant degree is favourable but not mandatory

  • Experience using Xplan

  • Familiar with various areas of financial advice such as superannuation, personal insurance, investments, retirement planning 

  • Experience with FDS and fee agreement processes

  • Previous experience completing implementation of advice

Salary is flexible depending on experience, circa $60,000 - $75,000 + super.

How to apply:

If you're interested please apply via this ad or send your CV to Ben Sultmann at ben@bentleyrecruitment.com.au

If you would like to discuss this or other opportunities, please call Ben on 07 3229 8020.

For a full list of similar vacancies, please head to our website: https://www.bentleyrecruitment.com.au/jobs