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Client Services Manager | Financial Planning

Job description

About the company:
My client is a leading, mid-sized financial planning and accounting firm who have been in operation for over 30 years. They provide a full suite of services  to their clients, ranging from wealth advice, super, retirement planning, insurance, business services, and accounting services. They have a high staff retention rate, which is attributed to their outstanding culture and career progression opportunities.

About the role:
Due to growth, we are seeking an experienced Client Services Manager to become a part of this supportive team. You will become a specialist with implementation of all advice recommendations, as well as providing a professional service to all clients. This role is best suited for someone with previous experience in a support role within a financial planning business.

Duties:

  • Implement all advice recommendations for clients

  • Liaise with third party product providers

  • Provide a quality service to clients; answer queries, update information, identify issues

  • Prepare basic ROA documents

  • Understand and communicate strategy to cients

  • Assist with FDS (prepare, process, and manage)

Skills & experience:

  • 2+ years experience in a similar role within financial planning

  • Familiar with investment platforms is preffered, but not mandatory

  • Excellent communication skills

  • Strong attention to detail

  • Diploma in Financial Planning or a relevant degree is advantageous, but not required

  • Ability to work autonomously and take ownership of the role

Benefits:

  • Mentorship and guidance; progress your career

  • Outstanding office culture and staff retention

  • Social team environment with social events such as EOFY, Melbourne Cup, and birthdays

  • Will consider flexible working arrangements upon longevity with the firm


How to apply:
Click APPLY and attach your resume. Alternatively, contact Scott Munro for a confidential discussion. 
scott@bentleyrecruitment.com.au | 07 3229 8020; 0468 496 046

Please note, only shortlisted candidates will be contacted.


At Bentley Recruitment, we are experts in recruiting for the financial services sector. We have excellent coverage of the Australian market and would be happy to assist you with your next career move.

For a full list of similar vacancies, please head to our website: https://www.bentleyrecruitment.com.au/jobs