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Client Service Manager

Job description

THE OPPORTUNITY
Our client is a highly successful, growth driven firm with offices located throughout Queensland. Their focus is on delivering long term, strategic and innovative solutions to their loyal client base.

Working with holistic advice, you have the opportunity to take full ownership of the role and develop strategies to ensure customer service is exceptional and projects are on target. You will have the opportunity to work closely with the lead adviser, and develop your skills and knowledge to progress into an adviser position in the future.

THE BENEFITS

  • Flexible work hours offering a great work life balance

  • Team and individual rewards if targets are met

  • Competitive salary and bonus scheme

  • Birthday events for staff

  • Yoga every Tuesday

  • Extremely high focus on employee development; assisting you to work towards your career goals

  • Young dynamic team

  • Strong support and mentorship from leaders within the business

DUTIES & RESPONSIBILITIES

  • Manage project engagements & client engagements ensuring deadlines are met

  • Accurate maintenance of database

  • Timely and accurate implementation of approved strategies

  • Delivery of timely, warm, courteous, and accurate service to clients

  • Be a pivotal support to advisers and support team 

  • Contribution to on-going excellence, profitability, and growth of the business

  • Ability to learn from the lead adviser

  • Opportunity to be exposed to a client facing role; have the ability to go to client meetings

ABOUT YOU

  • Minimum 2 years experience in a CSO/CSM position

  • Understanding of paraplanning and core strategies

  • Completed or working towards FASEA educational requirements

  • Proficiency in the use of XPLAN

  • Excellent problem-solving skills and attention to detail


Click APPLY and attach your resume. Alternatively, contact Scott Munro for a confidential discussion.

  • scott@bentleyrecruitment.com.au

  • 07 3229 8020; 0468 4960 46

  • LinkedIn: https://www.linkedin.com/in/scott-munro187/


For a full list of similar vacancies, please head to our website: https://www.bentleyrecruitment.com.au/jobs